Contract Management
Stay organized, regardless of your size
Creating, executing and managing all your contracts doesn’t need to be a giant pile of papers.
Use ESS’ ERP, to govern and manage your SLA’s in regards to contractual deliverables related to quality, time, budget, & type of services. Get on board with a system that helps you seamlessly mange contracts between your customers, partners and vendors.
Scheduling and Dispatching
Send and receive real-time information, anytime, anywhere
Dispatch incoming tickets to field technicians based on their location and ensure your customers get the timely service they deserve. Give them easy access to customer and equipment history to make elevator servicing more efficient than ever before. With ESS’ scheduling and dispatching, you can improve communication and customer satisfaction.
Job Costing
Manage your customers’ expectations from the beginning
Give your business accurate running figures of expense and revenues to gauge profitability. Whether you have a small repair & maintenance jobs or large modernization or construction projects, the job costing function will provide clear actual vs budgeted expenses with further drill down capabilities to also review at a micro level.
Expert Service Solutions has positioned themselves to provide superior customer service, making them a rare find in the industry. They continue to add value to a superior product by backing it up consistently with front line, world-class customer service.
Southern Elevator Company
Chris Short
Expert Service Solutions has been transformative in the way it has helped us run our business. Due to their dedication and customer service, they have a customer for life in Kencor.
Kencor Elevators Inc.
John Dodds
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