In June, we’ve focused a lot of our attention on Mobile Service and making it more efficient and powerful for our users.
Here are some of the updates and benefits for our users.
New fields in Mobile Service
Break time: The break field allows users to easily edit their hours and apply any breaks taken while working on a ticket by automatically deducting the hours from their total time.
Internal Comments: Internal Comments allows technicians to relay information back to the office without it being visible on the completed service ticket or on any reports generated for the customer.
Parts Used: Parts Used allows technicians to list parts used on a ticket and relay the information back to the office.
Multiple database dropdown
Multiple database allows the technicians to easily switch between multiple databases without having to leave the page they’re on or logging out of Mobile Service.
Option to make tasks required on every ticket
Users can create a list of tasks that need to be completed on the job. These tasks are then listed on tickets generated and they will not be able to submit a ticket without selecting the tasks completed.
MCP-filter by template under the checklist tab
Technicians can filter the MCP checklist by each of the template attached instead of listing all the items by due date.
Make sure you check back with us every month for updates!