ESS nominated for Ellies 2019 Best Supplier – Software

ESS nominated for Ellies 2019 Best Supplier – Software Expert Service Solutions, Inc. is excited to announce that we have been nominated for an Ellie, the industry’s first ever awards program presented

February Product Update

February Product Update The shortest month of the year always goes by in flash. We’re glad you could make some time to catch up on what’s new and improved this

Drive business with the Sales module

Drive business with the Sales module Missing out on a sale can sting. Maybe you were too busy and missed a key follow-up. Maybe you misplaced some essential customer information.

Benefits of preventative maintenance

Benefits of preventative maintenance Elevators in America make approximately 18 billion rides per year, with over 17,000 rider incidents occurring during that time. While that’s a relatively small amount, headlines

Why you need an ERP software in 2019

Why you need an ERP software in 2019 It’s the season of change, and the best time of year to make budgets, plans and goals. One area worth reviewing is

The elevator industry is growing

The elevator industry is growing In 2018, the elevator industry reached new heights. MSN reported that it was one of the fastest growing industries in 2018 alongside other building equipment

January Product update

January Product update We’re excited about the first product update for 2019 and would love to hear your feedback on what’s working, what’s not, and areas we should focus on

Customer catchup with Brant Elevator

Customer catchup with Brant Elevator Brant Elevator’s Jason Federico credits having “good customer service” as the company’s key to success in the elevator industry. Putting customers first comes naturally to

How KPIs can improve your business

How KPIs can improve your business Key performance indicators, or KPIs, are values that can be measured to help evaluate if you’re reaching your goals. For example, if your goal

December Product Update

December Product Update As we wrap up 2018 here is what’s new in our final product update for December. The latest MOM release includes lots of fixes to make your

Why you should be collecting data from MOM

Why you should be collecting data from MOM Harvard Business Review reveals that industry-leading companies that practice “data-driven decision making” are approximately “6% more profitable than their competitors”. This increase

November Product Update

November Product Update We’ve been hard at work with our development team, building the things you told us you wanted most. Just last month, we added some small but important

Helpdesk system to improve our customer support

Helpdesk system to improve our customer support We are proud to introduce a new and improved way for you to get fast and efficient support! We know your time is

October Product Update

October Product Update Mobile Office Manager update. Check out what’s new with the features and functionality in this month’s issue: Programs module: We have added user date permission by date

Preparing for the holiday season

Preparing for the holiday season Malls and stores can be overwhelming during the holidays, but retailers aren’t the only companies who should be prepping for the busy season in advance.

How ERPs unite your business

How ERPs unite your business Entrepreneur lists misaligned priorities, redundant steps and limited collaboration as three of the tell-tale signs your company might be working in silos. These internal structures