February Product Update

February Product Update We’ve been quietly working on some updates (for/in) Mobile Service and Mobile Office Manager to give you a better user experience.  Mobile Service/ GPS Tracker New helper

How to prepare for a market of aging elevators

How to prepare for a market of aging elevators Thanks to urbanization and vertical development, and a demographic shift towards an aging population (among other factors), there’s been a dramatic

January Product Update

January Product Update Over the last month our development team has been hard at work researching and building the best MS and MOM experience for our users. Stay current with

Smart elevators are changing the way we ride

Smart elevators are changing the way we ride Have you ever found yourself checking your watch or smart phone while waiting for an elevator? The group of individuals around you

The benefits of having a fiscal budget (and how to get started)

The benefits of having a fiscal budget (and how to get started) Your company may have gotten by without a financial plan in the past. You may have even cruised

Five reasons to try ESS for free

Five reasons to try ESS for free For companies with field and office operations, the best way to stay competitive is to invest in new technology that helps you streamline

The New Year’s resolutions for elevator safety that you should make

The New Year’s resolutions for elevator safety that you should make There are 10,000 elevator-related injuries per year, according to the US Bureau of Labor Statistics and the Consumer Product

A look to the future: Cool elevator and escalator technology

A look to the future: Cool elevator and escalator technology While we may think of elevator and escalators as nothing more than everyday vehicles of transportation, they are in fact

8 essential features of your ERP

8 essential features of your ERP What is an ERP? While the software components of an ERP has been around since the early 60s, the acronym ERP was not coined

December Product Update

December Product Update For ESS, 2017 has been all about product development. Before you “Deck the halls,” check out our latest product update for 2017. These stocking stuffers will empower

The ESS Customer Portal

The ESS Customer Portal From self-check-ins at the airports to self-order menus at McDonald’s, it’s no doubt that allowing customers to take over some straightforward manual tasks will dramatically impact

10 interesting facts about elevators and escalators you didn’t know

10 interesting facts about elevators and escalators you didn’t know Elevators and escalators have had a great impact on modern architecture and design. Through the innovation of these two travel

Mobile Payments for Elevator Service and Repair Business

Mobile Payments for Elevator Service and Repair Business According to an article from TransNational Payments, 76 percent of consumers have made a purchase via a mobile website and 53 percent

November Product Update

November Product Update This Thanksgiving we want to recognize our development team that works tirelessly in making the ESS platform the trusted choice of elevator contractors. Your excellence drives our

Customer catchup Southern Elevator Company

Customer catchup Southern Elevator Company A company steeped in history In 1949, the Toller family, already involved in the textile and tobacco industry, decided to expand their business to elevator

Our new look

Our New Look In 2003, when Expert Service Solutions opened our doors for the first time, our vision was to create products that would integrate with various departments across a