4 ways to give top-level customer service

4 ways to give top-level customer service Did you know that it’s 4-10 times more expensive to acquire a customer than it is to retain a new one? When it

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August Product Update

August Product Update It may be summertime, but the ESS dev team are never on holiday! We’ve been working hard this past month making the product more efficient for you.

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ESS Product Update

ESS Product Update In June, we’ve focused a lot of our attention on Mobile Service and making it more efficient and powerful for our users. Here are some of the

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A look into our rebranding

A look into our rebranding Back in June, we told you that we’d be getting a brand new look and that we would be unveiling our new logo. While we’re

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New look, same ESS

New look, same ESS In the beginning Back in 2003, when our president, Anita Seymour started Expert Service Solutions, she set out to solve one problem: improve communications between employers

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Customer Catchup With Kencor Elevator Systems

Customer Catchup With Kencor Elevator Systems Back in 1981, when Rick Kennedy started Kencor Elevator Systems in West Chester Pennsylvania, he wanted to build a company that was founded on

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